Quality Improvement Plan 2014-2016

Current Quality Improvement Activity:

Maori Health Plan

Date Approved: 09/07/2023

Purpose:

To ensure that Maori patients have at least as good health outcomes as non-maori patients.

At Sumner Health Centre, we take your privacy very seriously.  This is information you need to know about our forms and how your data is transmitted to us.

We use specially comissioned custom forms that do not store any data about you on our website, but the content of the form is sent by email.

About our Interaction with Insurance Companies, Immigration New Zealand and ACC

 The interaction that we have with insurers, including ACC and INZ, is quite different from that which we have with you as our patients. 

Tell us about the money...

The funding of General Practice services is quite dense and can be difficult to follow, even if you are working in the business. 

You Can Have Confidence in Us

You need to be confident that when we give you advice, it is given with your interests at heart rather than any other.

In order to assure this, we comply fully with and actively endorse the New Zealand Medical Council's statement on Doctors and Health Related Commercial Organisations.

The provisions are essentially:

Visiting Bag Check Policy

Code: B5.1-7

Date: 18/07/2014

Purpose:

To ensure that the visiting bags kept by the practice contain appropriate equipment, that that equipment is properly maintained and that any medication carried is appropriate and in date.

Telephone Triage Policy

Policy Code:POL 7

Date: 18/06/2014

Purpose:

To ensure all clients contacting the surgery are given appropriate care and advice.

Sensitive Results Policy

Code:POL 5

Date: 18/06/2014

Purpose:

To provide guidance around the complex area of the revelation of sensitive test results.

Screening Policy

Code: C6.4-5

Date: 18/06/2014

Purpose:

• To ensure clients are offered appropriate screening

• To provide a suitable framework for recall of clients for screening